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Client Activities
Client activities include account management with your own experienced Account Manager and team of professionals; conversion, integration and customization of databases and functions; training at your location, online or at GSC's location; report development; production services; and online access for you and/or your constituents.
- Account Management
- Conversion and Customization
- Training
- Online Access
- Your own experienced, professional team at GSC
- Lead Developer
- Developers
- Account Manager
- Production Specialist
- Others as needed
- Cross trained in your business
- Documented business rules and processes
- Communicates in person, via telephone and Internet
- Conversion Coordinator
- Timeline & Timeline Management
- Business rules review and development
- System customized to client-specific needs
- Integration with other software as requested
- Building for the future
Training
Scheduled training can take place at our client's offices or at General Systems' facility. WinFunds™ system training generally consists of a session in which each screen and system function is discussed. A second session for questions and answers is scheduled after the users have had a few days to use the system. Additional training can also be held online and can be scheduled at any time.
Training for InfoMaker can be obtained through the vendor (Sybase), through a one-hour Sybase InfoMaker video, or can be scheduled through General Systems. InfoMaker training though General Systems consists of a 6-hour session that can take place at the client site, or at General Systems. The training walks the users through the basics of querying the database, writing reports, and the specifics of the WinFunds™ system as customized for the client.
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